Cookie Policy — Hotelfest

1. What are cookies and similar technologies?

Cookies are small text files that may be stored on your device when you use a website.

We may also use similar technologies, including local storage and session storage. These technologies help us operate the Platform, maintain user sessions, remember certain choices, support the booking process, provide optional functionality and, where you consent, understand how the Platform is used.

2. How we use cookies

We use:

• Strictly Necessary technologies that are required for the Platform to function properly, including authentication, security, consent management, payment security and continuity of the booking process.
• Functional technologies that enable optional features, such as interactive maps.
• Analytics technologies that help us understand how users interact with the Platform and improve our services.

We do not currently use advertising or marketing cookies.

If advertising or marketing technologies are introduced in the future, this Cookie Policy and the relevant consent settings will be updated before such technologies are activated.

3. Your consent

Strictly Necessary technologies may be used without your consent because they are required to provide the Platform and its essential functions.

Functional and Analytics technologies are disabled by default and are activated only after you provide the relevant consent.

When you first visit the Platform, you can:

• Accept all optional technologies;
• Reject all optional technologies; or
• manage your preferences separately.

Rejecting optional technologies does not prevent you from searching for or booking accommodation.

You can change or withdraw your consent at any time by using the Cookie settings link available on the Platform.

Your cookie preferences are stored for up to 180 days, or until the applicable consent configuration or policy version changes.

4. Technologies we use

Strictly Necessary

Stripe may use cookies or similar technologies where necessary to process payments securely and help prevent fraud. Where such technologies are required to complete a payment or protect the payment process, they are treated as Strictly Necessary.

These technologies are used only to provide essential Platform functionality and do not require consent.

Functional

Google Maps

Google Maps may be used to display accommodation locations and interactive maps.

Google Maps is not loaded automatically. It is activated only after you consent to Functional technologies and choose to open a map.

Google may use cookies or similar technologies when Google Maps is activated.

Analytics

Google Analytics 4

We use Google Analytics 4 through Google Tag Manager to understand how the Platform is used.

Google Analytics is activated only after you provide Analytics consent.

Analytics may include information about interactions with the Platform, such as page views, searches, hotel selections, hotel views, commencement of checkout, booking confirmation and use of map functionality.

We do not use Google Analytics for personalised advertising, remarketing or advertising audience creation.

Google Analytics may use cookies including _ga and related identifiers, which may remain on your device for up to 2 years, subject to browser settings and Google configuration.

5. Google services

The Platform uses certain Google services, including Google Analytics, Google Maps and Google sign-in functionality.

Google may receive technical information when you choose to use these services, including information such as your IP address, browser or device information and interactions with the relevant Google service.

Google sign-in is initiated only when you actively choose to continue using Google authentication.

Information processed by Google may be transferred to or processed in countries outside the European Economic Area. Further information about the handling of personal data and international transfers is provided in our Privacy Policy and in the privacy information made available by Google.

6. Managing your preferences

You can manage your preferences at any time through the Cookie settings link on the Platform.

You may:

• accept or reject Functional technologies;
• accept or reject Analytics technologies;
• withdraw previously given consent.

You may also control or delete cookies through your browser settings. Blocking Strictly Necessary technologies may prevent certain Platform functions, including authentication or booking-related functionality, from working correctly.

7. Changes to this Cookie Policy

We may update this Cookie Policy when our use of cookies or similar technologies changes, when new services are introduced, or when required by applicable law.

Where a change requires new consent, the relevant optional technologies will not be activated until the required consent has been obtained.

8. Contact us

If you have any questions about this Cookie Policy or our use of cookies and similar technologies, please contact: